SDSC Cloud Storage Support

How Do I Request a New SDSC Cloud Storage Account?

Send a request to services@sdsc.edu.

How Do I View My SDSC Cloud Account Information?

Log into the SDSC Cloud Dashboard at https://dashboard.cloud.sdsc.edu.

Please send an email to support@sdsc.edu and include the following information:

Your account name
A description of the issue
The severity level of the issue (e.g. is the issue inconveniencing one user? Is the issue completely preventing multiple users from working?)
The best way to contact you if a rapid response is required

Log into the SDSC Cloud Dashboard at https://dashboard.cloud.sdsc.edu.
Click on your user name on the top right of the page.
Click on “Settings” in the drop-down box.
Click on “Change Password” on the left side of screen.
Enter your current password, new password, and new password again.
Click “Change” when you are ready.
Your password is now changed. You automatically will be prompted to log in again after changing your password.

The SDSC Storage Team supports three methods of using SDSC Cloud Storage:

Log into the SDSC Cloud Dashboard at https://dashboard.cloud.sdsc.edu.
Select Object Store from the left navigation menu.
Select Containers from under Object Store.
Your containers should be listed to the right of the left navigation menu. Select the container name to view the objects in the container.

You can download and install the latest version of Cyberduck at the Cyberduck website.

Launch Cyberduck and click on the "Open Connection" button.
Select the "Swift (OpenStack Object Storage)" connection type.
Enter "identity.cloud.sdsc.edu" in the "Server" text field.
Enter "5000" in the "Port" text field.
Enter your username and password in the appropriate fields.
Click "Connect."
The "Provide additional login credentials" prompt will pop up asking for the Tenant Name. Enter the name of your Project (also known as the Tenant).
Click "Login."